clear your cookies/web browser cache

Here’s exactly how to clear your cookies/web browser cache:

Firefox:
Go to Tools
Go to Options
Go to the Privacy tab
Click “Show Cookies”
Click “Remove all Cookies”

Firefox 5:
Click on ‘Firefox’ in the top left
Go to Options then Options
Go to the Privacy tab
Click “Show Cookies”
Click “Remove all Cookies”

Internet Explorer 6:
Go To Tools
Go to Internet Options
In the “General” tab & under “Browsing History”, click “Delete”
Click “Delete Files” under “Temporary Internet Files”
Click OK & then OK again.

Internet Explorer 7:
Go to Your Control Panel
Go to Internet Options
Under “Browsing History” click “Delete”
Click “Delete Cookies” under “Delete Cookies”

Internet Explorer 8 & 9:
Click on the “Tools” icon in the top right
Go to Internet Options
In the ‘General’ tab under “Browsing History” click “Delete”
Click “Delete Cookies” under “Delete Cookies”

Chrome:
Click on the ‘spanner’ icon in the top right
Go to “Tools” and then “Clear Browsing Data”
Select “Cookies” then click “Clear Browsing Data”

Safari:
Open Safari if it is not already open.
Choose Safari > Preferences, and then click Privacy.
Click Details.
Select all websites, and then click Remove or Remove All.
When you finish removing websites, click Done.

If you have problems try using a different browser